ABUJA THE MAIN CAMPUS AND CENTRAL ADMINISTRATION

Abuja Main Campus and Central Administration

The main Campus of the Institute and central administration of the Institute is located at Abuja the capital of the country. Though relocated from the Kano-Bagauda Lake Campus, the is undergoing institutionalization with training structures and facilities to accommodate modern e-learning and on-line studies.

Training Programmes run at the Campus

  • ¬ Post Graduate Diploma in Tourism Management
  • ¬ Post Graduate Diploma in Hospitality Management
  • ¬ Post Graduate Diploma in Hospitality and Tourism Management
  • ¬ Diploma in Tourism and Recreation
  • ¬ Diploma in Travel and Tourism Management (IATA/UFTAA Modular courses)
  • ¬ Certificate in Tour Guiding
  • ¬ Certificate in Hospitality Management
  • ¬ NSQ in Hospitality Management trade Levels 1,2 and 3
  • ¬ NSQ Travel, Leisure and Tourism trade Levels 1, 2 and 3
  • ¬ Short course

NIHOTOUR As Operational Co-ordinator of Nigeria Hospitality & Tourism Sector Skills Council (NHTSSC)

The Institute presently serves as the Nigeria Hospitality and Tourism Sector Skills Council (NHTSSC) co-coordinating matters relating to the demands and up grading of hospitality and tourism occupations and standards in Nigeria. NIHOTOUR as the Secretariat to the Council has Sector Skills Council Directorate to co-ordinate its activities.

The Institute’s mandate in this regard includes those of training, research and consultancy. This role transformed the Institute into a fully fledged regulatory agency with the main responsibility of ensuring standards in the operations of the travel, hospitality and tourism trades.

The Council is a national partnership organizations that brings together all the stakeholders – industry, academia, labour and the training providers, for the common purpose of skills and workforce development of the industry sectors.

It is to help deliver government projects, programmes and agendas across the country to develop employees by providing industry specific training and diversify the skill sets of workforces within the sectors. It is also working with the sector businesses to develop apprenticeships and occupational standards that underpinned new training and vocational qualifications. The Council give employers direct influence on training policy.

Role and Responsibilities of the Council

The Council’s role and responsibilities include research, quality   assurance, liaisons, ICT compliance, database capturing, financing activities and provision of effective leadership and tolerable governance structure. Furthermore, it have responsibilities of skills and workforce development of all those employed in their sectors;

  • from professional staff to tradesmen and women, administrative staff, support
  • staff and other ancillary workers. They also cover all sizes of employer
  • from large firms to micro-businesses and the self-employed.

Functions

  • ¬ Lead the drive to boost sector skills and workforce development;
  • ¬ Share best practice on skill development and investment in capacity building
  • ¬ Developing National Occupational Standard for various job roles in the   Sector. The Council  is responsible for occupational and functional analysis,  standardizing the titles for  various job roles and determining future training needs.
  • ¬ Develop in partnership with employers and the awarding bodies to develop apprenticeship schemes for the sector;
  • ¬ Influence government policy by providing industry advice on industry priorities for workforce development;
  • ¬ Providing industry advice on workforce and skills requirements to  influence education and training systems and pathways;
  • ¬ Promote and support the adoption of best practice workforce development  strategies and workforce planning by industry;
  • ¬ Propose, broker and manage workforce development programs to  industry;
  • ¬ Develop a sector skill development plan and maintain skill inventory;
  • ¬ Promote understanding of the role of SSCs within the skills system across  the country;
  • ¬ Promotion of academies of excellence;
  • ¬ Forge linkages between employers and academia through education and business  partnerships;
  • ¬ Signing of MOUs with the industry o ensure commitment and support;
  • ¬ Co-ordinate policy positions and strategic work on skills with stakeholders  across  Nigeria;
  • ¬ Help build the performance capability of the Sector Skill Council, to ensure they continue to work effectively on the employer-driven skills agenda;
  • ¬ Reporting on the impact of public and private investment in meeting sector skills priorities and raising productivity.

At a strategic level, Council through the Institute will also:

  • Lead the drive to boost skills and workforce development;
  • Build intelligence and analysis regarding the skills needs of the sector;
  • Directly influence the planning and funding of education and training  across the country, working within the distinctive arrangements in each nation;
  • Forge strong links between employers and schools, colleges, training providers and higher education;
  • Develop convincing evidence and share best practice to promote the business case for skills investment and the more effective use of people in the workforce;
  • Draw on the expertise and active involvement of employers, business membership organizations, professional bodies and other stakeholders in  the sector.

The Council’s Hospitality and Tourism sector sub-sectors to be regulated for operational standards include the following:-

*Industry sub-sectors:-

Accommodation Sector

  • Hotels, major hotel groups, Boutique Hotels and consortia,
  • Guest Houses/Apartments/Chalets
  • Resorts

Travel Sector

  • The Travel Sector;
  • Tour operators;
  • Ground handling agents;
  • Air brokers;

– The Transport sector:

  • Airport and port authorities;
  • Airlines
  • Coach companies
  • Car rental companies;
  • Water Transportation, Maritime Operators

– Food Service Sector:

  • Food service Managers
  • Restaurant companies
  • Fast-food and Snack centres
  • Coffee Shops
  • Pubs, Bars, lounges and niteclubs
  • Taverns
  • Self Service catering
  • Cafeteria/Bukateria

– Destination Managers

  • Destination Management Organizations
  • Tourist Information Centres

– Visitor and leisure attractions:

  • Theatres and cinemas; nightclubs;
  • Attractions

– Heritage & Endowments

  • Cultural and historical sites
  • Stately homes, palaces; gardens;
  • Artefacts and Memorabilia
  • Museums; art galleries;

– Conference and Events Organisers.

  • Events and Festivals Organisers
  • Meetings Incentives Conferences and Exhibitions (MICE)

– Entertainment/Cultural Industries

  • Cultural Troupes
  • Entertainment Industry

– Support Organizations:

  • Business Management Organizations
  • Chambers of Commerce
  • Hospitality and Tourism Associations

– Soft Infrastructure

  • Hospitality and Tourism Education and Training Providers
  • Awarding Bodies
  • Qualifications and Curricula Regulatory Authorities

National Parks

  • Zoos; wildlife parks

Government Organizations:

  • Ministries and Department at National and Stage levels
  • Regulatory and Enforcement Agencies at National, states and Local government Levels.

– Trainers

  • Universities, polytechnic, Monotechnics, Institutes, Colleges of Education offering travel, leisure, recreation, hospitality NSQF qualifications

Council Structure:

Governing Board

The management board structure for the sector skills council stakeholders is to have the headship elected appropriately. These should include:-

* Governing Board (Directors) with a chairman and Directors representing various sectors

    of the industry.

*Executive officers i.e President/CEO with line officials presenting various sectors.

Arms of the Council

-Research & Documentation Unit

– Regulatory Unit/Standard (QA) Unit

– Training Unit (Skills Training) Unit

– Membership/Registration Unit

– Corporate Service & Liaisons Unit

– Skills Developing Unit

Research Officers

These Officers carry out the tasks in researching, analyzing and interpreting data and making them consumable in the areas of skills demand for sectors, quality/availability of skilled personnel, categories skills, identity constraints for skill development and training, gaps, measure outcomes, dev need for short, medium & long term training.

*Quality Assurance Officers

Quality Assurance Officers are hospitality, travel and tourism graduate specialists. They are officers with sector specialist skills, qualification at level 6 of NVQF framework with long years of experience and competence to measure skills and qualifications standards. Such Officers must be qualified NVQ Assessors and Verifiers.

*Master Trainers

Master trainers are experienced travel, hospitality and tourism training specialist  representing the various subsectors. The master trainers are professionally licensed skill specialist in travel, hospitality and tourism trades with skills licence as Assessor, verifier and equivalent qualification of competence. They generate, interpret and analyse skills competence challenges and deliver such on employees.

*Industrial Liaison Officers

These officers serve as link between the Council and various sub sectors with respect to skills training and development placements, getting feedbacks on operational developments and events generally.

*Information & Communication Technology (ICT)/Data based bank

The Officers are skilled specialists as CT designers, Analysts and Technologists. They operate the Council portal services for access into the Council sites for development programmes.  They enhance the performance and coverage of the council’s services. This section provide access to on-line developed programmes that are made operational to the Nigerians and the global market. Such programmes include on-line registration, on-line training, interaction forum, stakeholder’s forums etc.